If you're already connected via WiFi, that's fine. For the best If needed, you can download the same instructions below. 433 0 obj <>stream Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) You can proceed using the mobile app or the QuickConnect site on a browser — either one will walk you through the steps to finish installing service. The C4000XG does not have a DSL port or light. Your zip code is unrecognized. If the DSL light … It worked great, but I ended up going back to Comcast so I don't need it Plug the phone cord into a filter and then into the wall jack. Thank you for your patience during the merger process. Me gustaría comprar el Do not install a filter between the modem and the wall jack. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Wireless Gateway C4000XG Wireless Gateway Label Diagram … 4. But the wifi signal drops ALL the time...And of course Centurylink is NO help in resolving the issue. Con tu código postal de la dirección del servicio podremos decirte cuál es la ubicación adecuada para ti. Login to the modem via 192.168.0.1, the default login and password are you usually attached to the modem or the tech provides them. No Ethernet port? Download the My CenturyLink app to manage your account wherever you are. And don't worry — if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. I'd like to search by my new address. Note: If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. This modem is a piece of crap. I discovered this was blocking me from using my preferred DNS providers. This means your modem is connected to our network and the line is active. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Leading the next generation of Wi-Fi, the C4000LG Wi-Fi 6 xDSL Router is powered by the industry’s latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Dual-core Intel GRX5500 processor The C4000 series modem … When it works, it works great. u��&̱�%�F���I�K>���5���. The CenturyLink network hasn't yet been connected at your address. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Now it's time to get your modem hooked up. There are some things you need to know before completing the self-install process. The newest premium WiFi gateways that we offer are the models pictured below. Alpha Networks . D֧ IF�V�`���2�����Ql&#���� Ey! The single status light ring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Option 1: In the My CenturyLink mobile app, go into the Install my New Modem section. CenturyLink C4000XG Fiber Modem Brand new 9.9 9.4 10.0 2 CenturyLink wireless modem router C3000Z 9.4 8.9 9.5 3 CenturyLink Greenwave C4000XG Gigabit Fiber Modem Router Wifi 6 - … i searched this reddit and nada. Ex: Data is entered for port forwarding rule and saves without error, but, port forward rule is not listed. 422 0 obj <<489DABE475BBCF46910BFDB330995684>]/Info 407 0 R/Encrypt 409 0 R/Filter/FlateDecode/W[1 3 1]/Index[408 26]/DecodeParms<>/Size 434/Prev 543579/Type/XRef>>stream This light will flash red / green while the modem is syncing. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Leave VLAN setting as The C4000XG is awful as a router; there's severe signal/speed drop-off beyond a 10-foot radius I live in a two-story townhouse and the only location the modem/router can be is under the staircase (that's where the ONT connector is) unless there are suggestions This indicates nothing is connected to the modem port. Where it is placed can have a huge impact on your wireless performance. This page is for CenturyLink modems that look like this: Start by unpacking the box and identifying the modem, cables, and instruction card. If you did not receive filters, please chat with us. CenturyLink's all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. If you have the C4000LG model and you have both landline phone service (not VOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. I'd like to shop for CenturyLink Out of Region Long Distance. Unable to add port forwarding rule. Please enter your service address so we can show you accurate pricing product availability in your area. 3. Find many great new & used options and get the best deals for CENTURYLINK MODEL: C4000LG---modem---nice in the box--only : 174$ at the best online prices at eBay! Try Customer Service, See step-by-step instructions for using QuickConnect, Self-install your modem and activate internet. DSL and power ports on the back of the C4000LG. The latest, premium WiFi gateways that we offer are the models pictured here. If you still get a red light, you will need to chat with an agent to get further troubleshooting help. !��B�plŧ��>��9��V[��R��R�/)�&�.��Cf꘥ιkH4�5u�gw_��Jt22؜"�$7�0b����y0ܵt:�X�Xq�Wݧ�߹�b{(��`ce�r�7�Ē.C�5�|~�DTȹڛ>7T$$ �?�I�M� ��� ����9Q��Ђ ��i����挴&�Is��x�Ӧ�����x�ٌ��h�XĖC�h�A:�gV��M# Once the light is green, you're connected to the internet and you can get online! If you've read this far and are still interested, you probably have a piece of networking hardware kicking around that does do everything you need. But the function is basically the same. Have you ordered new internet service or a new Greenwave C4000 modem from CenturyLink, and are setting up the service yourself? By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Make sure the CenturyLink device is running the. If in doubt, you may want to wait until 5 p.m. to hook up your modem. For a CenturyLink modem, this is about as basic as they come. Free shipping for many products! Under federal law, it is your right and our duty to protect your account information. If YES, click here to open filter instructions, While the C4000 initially boots up, it will. This means a connection failure has occurred. Log in to your modem with the CenturyLink login It's CenturyLink's all-in-one modem/router, referred to as a gateway, allows you to connect your WiFi-enabled devices to the internet without additional equipment. Don't have an account yet? I used it for their fiber internet service. New In Box CenturyLink Greenwave C4000XG Gigabit Fiber Modem Router WiFi 6. "Enroll Now" on the My CenturyLink Login page to create one now. If we still haven’t answered your questions, don’t worry: a capable CenturyLink representative is on hand to take your call. I'd like to try to enter my information again. The C4000XG allows wired and wireless clients to safely access the Internet. We had an unexpected error, please try again. If the red light persists, the modem has a problem. © 2021 CenturyLink. Next, you'll need to find a good spot for your modem. If it blinks blue again for more than 5 minutes, service is not connected to that jack. The top pick for CenturyLink approved modems appears on this page. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way. endstream endobj In other words, the C4000XG is not a modem, and you may not need it. Have you ordered new internet service or a new Greenwave C4000 modem from CenturyLink, and are setting up the service yourself? For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Centurylink tech here upgrading my fiber mode to the Greenwave C4000XG....I will report back soon once complete. Visit our contact page to find the right … Connect to your modem via ethernet. 408 0 obj <> endobj Si tienes el C4000XG, no necesitas filtros para la línea. Look for an email with your order confirmation details and an order status tracking link. Have a home security system? If you have questions we haven't answered, or if you need any additional support with setting up your modem. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Finally, plug one end of the yellow Ethernet cord into one of the Ethernet ports on the modem, and the other end into your computer's Ethernet port. The status light ring will change colors as it goes through the installation process, to show you its connection status. When you plug in or set up your modem, the light shouldn’t stay red for more than 30 seconds. Once the status light ring on the front turns blue, the DSL light should then turn green to indicate it's connected and ready to finish setting up. The Zyxel C3000Z is the best recommended modem. Filters are not included in your modem kit. You may deny us permission by proceeding no further and your denial will have no affect on your current services. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need to chat with a service agent to get help. The C4000XG is a high performance 4x4 Wi-Fi 6 router (802.11ax) that with a four-port built-in it Giga Ethernet switch. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Forum discussion: While reading and replying to another thread on here, I've just seen a new modem on the compatible list. The particular jack you are using isn't hooked up or is faulty. %PDF-1.6 %���� Contact CenturyLink to swap out hardware. 2. Actiontec C3000A Greenwave C4000XG/LG For the best results, read the full instructions below before you begin. I am a new customer moving to a CenturyLink service area. Use a DSL splitter to plug a phone and a modem into one wall jack. El módem/enrutador todo en uno de CenturyLink, conocido como puerta de enlace, te permite conectar tus dispositivos habilitados para WiFi a Internet sin equipos adicionales. If you're having connectivity issues, try waiting until after 5 p.m. to attempt setup. endstream endobj 409 0 obj <. But with an appealingly low price, it is a solid option for anybody stuck in a more dated CenturyLink market. Greenwave C4000XG CenturyLink Modem/Router. We just upgraded to fiber optics and when we got that installed the technician brought a modem (C3000A). My CenturyLink Technicolor C2000T modem/router is losing connectivity for a few minutes, several times each day, so I'm looking at replacing it, and I want to see if I can do better than buying one that CL sells. Get ultra-fast wireless speeds for better 4K streaming, gaming or video conferencing. Use the My CenturyLink mobile app or browse to. Option 2: Open a browser on your computer and go to http://connect.centurylink.com, then follow the steps to complete the installation process using QuickConnect. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. After plugging in your modem, it may take up to 15 minutes for the equipment to install updates and establish a connection with the network. Try the tower modem setup page instead. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. The C4000xg Fiberoptic modem/WiFi router features WiFi 6 technology. There are some things you need to know before completing the self-install process. The one you use will depend on the type of internet service you have (XG for fiber, LG for DSL). Not the right kind of modem? Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. Please try again. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating steps 2 through 4. Tech said it was just approved to them a few days I used this modem/router for a few months with CenturyLink. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. That's okay. I am on my second greenwave C4000XG modem … Your modem's RESET button is a powerful tool, but use it with caution. Troubleshooting tip: If the light blinks blue for more than 5 minutes, check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. By supplying your service address zip code we will be able to get you to the right location. Filters are not needed if you use the C4000XG. If you see a white cord in your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Please try another jack or chat with us for further help. 99 Get it as soon as Wed, Feb 17 FREE Shipping by Amazon Only 18 left in stock - order soon. Additionally, the C4000XG includes a Gigabit Ethernet LAN port that can also serve as a WAN connection to support a either a WAN or LAN function. The Greenwave C4000 modem/WiFi router comes in two models, each with different specifications. At this point, you are ready to activate your service! CENTURYLINK Greenwave C4000XG 2.9 out of 5 stars 26 $239.99 $ 239. Note: ApprovedModemList.com may receive a small commission from affiliate links, which helps to … If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. ©2020 Centurylink www.centurylink.com C4000 Wi-Fi 6 Router PRODUCT OVERVIEW Leading the next generation of Wi-Fi, the C4000 Wi-Fi 6 Router is powered by the industry’s latest Wi-Fi … See the detailed instructions and diagrams below. Si tienes más de una toma telefónica en la casa, conecta el módem a una diferente y repite el proceso de configuración. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Everything is working fine but centurylink also sent us the C4000xg modem. 3. The DSL cord from the modem to the jack should not have a filter. Actiontec C3000A Greenwave C4000XG/LG Actiontec C3000A Greenwave C4000XG/LG This means the network is not being detected by your modem. Third party marks are the property of their respective owners. You can continue to step 4 to compete setup. To customize your pricing and feature options we need a little more information. CenturyLink C4000XG C4000XG Wireless Gateway Label Diagram Alpha Networks . The Zyxel C3000Z is the best recommended modem. CENTURYLINK Greenwave C4000XG 2.9 out of 5 stars 27 $239.99 $ 239. Go to 192.168.0.1 in your web browser to open up the settings page for the modem. x�bbd```b``6 �� �q:���,�`Yc�H7�T�� �; Log in with your account username and password so that we can show you the pricing options available to you. Anyone else have this modem? Shipped with USPS Priority Mail. The C4000LG also has a DSL status light, found beneath the ports on the back side, as seen in the photo. Learn when you might want to reset your modem, and how to do it. Select These are essential to make sure you get the best phone and internet connection. All Rights Reserved. Not sure what to do? I run local bind DNS server in my home and have it reach Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Como CenturyLink y Qwest se fusionan, trabajamos arduamente para combinar nuestros sistemas. NOTE: This WiFi router/firewall will work with any internet provider.