This should help you BYPASS the issue with the moisture detected error the S8, S8+ S9, S9 + SAMSUNG S10, S10 PLUS, NOTE 8, 9 , 10. Holding your iPhone so the backside is facing up, place the toothpick inside the charging port. Turn Off Your Galaxy S8 mobile. 03:56 PM in. in. It did work sometimes. Let it dry after you do that, turn the phone back on and let me know if it starts charging. After first charge post-reboot, message will come up again. Want to get hands-on with latest Galaxy device? This wikiHow teaches you how to safely remove dust, lint, and other matter from your iPhone or iPad's charging port using common household items. After reboot, the message won't come up, but won't charge. To resolve this issue, make sure you are connected to either a Wi-Fi or mobile data network. 03:05 PM * For Samsung Supplies information go to: * For S.T.A.R. http://www.samsung.com/us/support/service/location, moisture detect wont stop with no moisture galaxy s8, Samsung Galaxy S7 Active: Issues with Recent Android 8.0 Update (Oreo). In such a case, you should try another cable to see if the issue is with your charging cord. 11:03 AM I tried that and now  it wont charge at all.... ‎08-13-2018 ‎08-07-2017 By ticking this box, I accept Samsung Service Updates, including : Moisture in water-resistant Samsung phone or tablet's charging port, * Standard text message and data rates may apply. 3 Gently shake the phone to release the excess drops of moisture from the charging port. You cannot use this method to dry internal. Water will naturally dry or evaporate from the USB charging port within approximately 1 to 2 hours. Message and data rates may apply. Make sure the USB port and charging cable are completely free of moisture before charging." Water will naturally evaporate from the charging port within approximately 1 to 2 hours. So, my suggestion is to also clean the USB port with a soft cloth to dislodge any dirt or dust and then dry the LG phone. Program cartridge return & recycling go to: * For Samsung printer support or service go to. The best and easiest way to fix ‘Moisture detected” issue on your Samsung Galaxy phone is by switching off the device and charge it.This will indicate whether your device is charging or not. First, ensure that there is no water or moisture in the USB-C port of your Galaxy S8 or Note 8. in. in. Position the straw to the left or right side of the charging port. Gently shake the phone to help remove water or moisture from the port. It worked and phone did manage to charge to 100% overnight. Try charging your iPhone with multiple cables and multiple chargers before coming to this conclusion. If you’re still having problems, we’ll need to inspect the phone … It could end up cleaning up some build up on those contact points. 09:28 AM 06:16 PM Also I know this might not be the place, but i have a laptop (Dell Xps 2-in-1) And it also has a Usb type C charging port, but i got some dirt in there and It womt charge and idk how to get the dirt out. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? If you get the same $@$* its the hardware, so theres some kind of moisture dmg. Please take our brief survey. ‎07-20-2017 By continuing to browse or use this site, you are agreeing to our use of cookies. Free standard shipping, exclusive offers and financing options. I took my phone to spain and it had loads of sand on it by the beach. This will take a lot of poking and scraping. , our Samsung representative will be in touch with you. My phone is dead and I can't charge it . 10:52 AM I went to the Sprint store, they tested the phone with wireless charger which worked. The moisture detected in charging port of the Galaxy S8 occurs when the USB port of the phone is exposed to water. it will dry any moisture on Charging point and will remove moisture alert from mobile. Even more, I want you to know that there are LG G6 owners saying that washing the phone and cleaning the USB port solved their problem. And this procedure will suck all the moisture present inside your phone’s charging port or anywhere else. Really happy to hear that! A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Will this moisture message ever go away? For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. I got a wooden toothpick and cleaned the port. I have not gotten the "moisture detected" message since. by If the phone has been used in salt/sea water then the phone will need to be rinsed with clean, fresh, still water and then the drying process continued. Wait for the water to evaporate Normally, any … Samsung devices will not charge if moisture is present in the charging port when it is plugged in. and trade-in questions answered, Text SMSCARE to 62913 to receive So How Does One Remove The “Moisture Detected” Error? Related: Galaxy S8 Oreo problems (with their fixes) “Check port: Moisture has been detected in your charger/USB port. Please help me. I loaded that sink with about 2/3rds water. Now, Power On your Galaxy S8. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. in. If it's is not responding to you pressing the power button, let us help you get it working again. It could end up cleaning up some build up on those contact points. Have you tried these troubleshooting steps here? Gently blow into the … Other times, it could be because your Location is disabled or because you are not using the best Location method. It seems to have worked. in. See our privacy policy here. What you will want to do first in this case is to turn off the phone then use a hair dryer to remove any presence of moisture in the charging port. Ive let … Cover your smartphone properly in with rice. However, you still need to make sure that you're in range of your Wi-Fi network and that your access point or router is working properly. Your problem is different but u should check it anyway. Let’s look at an example from Samsung Galaxy community forum itself: Could this be bypassed with wireless charging? Moisture detected pop-up was going off at around 80% batery and new cable fixed it. ‎05-16-2017 ‎01-13-2021 Do you live in a very humid area? You can try powering the device down, giving a nice wipe inside with a Q-tip just to see if it removes anything, then take some rubbing alcohol and dip the Q-tip in it and try another rubbing. After cleaning the port with alcohol the problem went away. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. But for Galaxy S8 or S8+, it is watertight. However, if the LCI is red and your iPhone isn’t charging, liquid damage is likely the cause. Immediately stop charging and disconnect the USB cable. Never been wet. ‎07-09-2020 The phone has not been exposed to water. Easy sign-in, Samsung Pay, notifications, and more! This phone is not too old. Moisture detected in charging port. Copyright© 1995-2021 All Rights Reserved. But on the other hand, it may not turn off if it's completely frozen. selection. I couldn't charge due to the moisture warning for 3 days. in. Placed the device in a rice box. Sorry, there is insufficient stock for your cart. Shake the device gently to remove any excess water that may already seep into it. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Plug in your Galaxy S8 to the charger. Step 3: Here you have to reboot your device and don’t plug out your phone. "Moisture has been detected in the USB port. This site uses cookies to enhance your web site experience. I then dried the phone as well as possible. 01:31 PM The phone would complain about the moisture in the USB port, but the phone was never wet. This notification has to do with the fact that the sensors in the USB Type-C port of the Galaxy S8 pick up the smallest amount of moisture to protect your device before the next time you charge it. Use a soft dry cloth to gently wipe your Samsung phone and shake it while keeping the charging port down. You can use big bowl of rice to cover your smartphone in it properly and leave it for at least for 24 hours. You can vigorously shake the phone to ensure that all water from the USB-C port is drained out. If water gets into your iPhone’s Lightning port (the charging port), it can cause corrosion and prevent your iPhone from being able to charge at all. Experts recommend using pressurized air to clean both the port and the plug, although electrical contact cleaner is also used by some folks. Repeat the above procedure and then test the port. Rice will help to absorb the moisture from the phone. until I've tried plugging it in. The water resistance on Galaxy S8 protects its internals from getting damaged by moisture, but the ports on the outside are still exposed. I need help! ... (Phone was plugged in while updating) that Samsung forces on you it immediately came saying the port was wet and refused to let phone charge. So all was good, wiped the phone clean and it was working perfectly (camera, fingerprint, screen etc.) Thank you. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Step 4: This will let you to charge your device without any problem. I dont know what to do about this message. Certain types of alcohol can cause damage to your iPhone charging port, and it’s not recommended to use alcohol to clean it. Wait for moisture to evaporate: Manually add a Wi-Fi network to your Galaxy phone or tablet. Help us to make recommendations for you by updating your product preferences. I keep getting the message that there is moisture detected. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Press down onto the port and hold the straw steady. Gently shake the phone or use a mini vacuum to remove the presence of water in the phone charging port. The process is actually pretty simple. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. It will remove the warning of “Moisture Detected” alert from the screen and allow mobile to charge from charger. I have never kept my s7 edge near to moisture. This will help to prevent any moisture to get inside the phone. in, Ok so um I have a Samsung S8 Active, and I cant even fit the Q tip in. Follow the drying instructions. It has been 3 days and I'm still not able to charge through the port. For the charging port, you can dry it with a hairdryer or tissue. in, Yes, that's actually what I do because of the same issue, ‎08-07-2018 Any tips? Right after I did this, my phone started charging. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A I've done what was recommended here (blow into port, shake phone to see if water comes out). Your phone or tablet may not turn on if you are not charging it properly. I screwed a thin tissue paper up and dabbed round the port. Scrape against the back wall of the port. To clean the port with a toothpick, hold the phone with one hand and the toothpick in another. ‎05-18-2017 Gently shake the device and/or blow into the USB charging port to help remove water or moisture from the port. 06:02 PM Also, the Safe Mode trick works but you cannot transfer files. Restart phone, press both volume and power buttons while its restarting to get there. Use a wireless charger. Come meet a Samsung representative for your S10 purchase. , our Samsung representative, wants to know about you so they can assist you better. There is no moisture in the cable port, and I've wiped it down several times with a paper towel. Samsung phone or tablet will not power on or off. While the phone may be water resistant, one must ensure that the phone stays way from water. Thanks, ‎06-02-2018 Then place it in the open air or under the ceiling fan for some time so that the moisture evaporates. Moisture detected keeps popping on my phone even though it is dry. Every once and awhile just make sure to do that, this way you're always keeping that port clean...it'll help in the long run. If you’ve owned a smartphone long enough one thing will inevitably happen: your phone’s ports will begin to get clogged with lint and dirt and god knows what. Turn On your hairdryer in warm mode and bring your Galaxy S8 mobile charging point to in front of Dryer Vent. Blow the USB charging port to help remove any moisture faster. First go into safe mode and find out if its a hardware or software problem. Press and hold on the “ Power Off ” option in the screen and tap on the “ Safe Mode” option. Eventually i found a solution. Blow air into the charger port in 1 to 2-second bursts. My phone was definitely dry, and it turned out to be the cable. (Last edited In the old time, if there is some moisture in the phone, you can put the phone in a rice bag a few days to dry it up. in. So I assumed that there is something in the USB port that holds moisture. Use Rice To Remove Moisture From Phone Since rice is amazing at sucking up water, you can use it to wipe out water from your smartphone. Most of the time this will go unnoticed until it begins to cause significant problems. Click to Expand. ‎05-17-2017 04:44 PM 09:14 AM There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. Rice bag will not do the magic in this case. Your guide to cleaning those dirty holes. If these troubleshooting steps did not work, please call 1 800-Samsung (726-7864) or go to a Samsung walk-in service center (http://www.samsung.com/us/support/service/location), ‎05-16-2017 for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Keep your phone there for around 5 – 6 hours. Fast, easy checkout with Shop Samsung App. If your phone or tablet won't connect wirelessly to a Wi-Fi network, you can connect it manually. Browse answers, ask questions and get solutions from other Samsung customers. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet, Bixby may occasionally display error messages such as "Couldn't connect" or "Check network connection and try again." popup message will display in the event a charger is plugged in while moisture is present in the charging port. Please help us improve by selecting a reason below. While in safe mode try the charger. This solved it. If any liquid other than fresh water enters the charging port of your device, you must rinse it in fresh water and dry it thoroughly with a dry, soft cloth. ‎01-18-2018 Wait for moisture to evaporate. Samsung S8 Moisture Detected Fix Method One. Visit our contact page to review all your options. Sometimes residual moisture can build up, and if the damage has already been done, that's why the message hasn't gone away. 05:53 AM You can try powering the device down, giving a nice wipe inside with a Q-tip just to see if it removes anything, then take some rubbing alcohol and dip the Q-tip in it and try another rubbing. If you live in such a place, where moisture exists in the atmosphere, you might need to keep your phone inside bag of rice or silica gel (which is normally found under medicine packs). Continue to do this until the debris starts to come loose. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your SamsungViv 08:56 PM Bought it 6 months ago or so. Please help me! Method 5: Switch off device and charge it. AND MANY OTHER PHONES. Gently insert the toothpick into the port. Pressing and holding on the “power off” button Moisture detected in charging port This article explains and explores all the reasons and solution about “Moisture Warning is Received When Attempting to Charge my Samsung Galaxy Phone”. ) in. The S8+ plus is charging and I can use USB Debugging again. Please contact us via Live Chat for a faster response. The alarm will continue to sound until the charger is disconnected. Move the toothpick around while imagining that there is a line of debris sitting on top of a set of very delicate pins. If you're experiencing intermittent issues while charging your iPhone or iPad, your Lightning port could be clogged with foreign debris. Samsung Galaxy S9 won’t charge after Getting Wet When Galaxy S9 gets wet, you have to be more careful because the Galaxy S9 is medium waterproof. Remove the moisture: If you try to connect your phone to the charger while the charging port is wet, you will hear an alarm go off with steps to disconnect the phone. I've only had the phone less than 30 days. I swilled only the port area in the sink. or text SMSCARE to 62913 Galaxy phone or tablet displays volume limit reached message, The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. Press down on the nozzle for 1 to 2 seconds to blow air into the port while holding the straw steady. And yes, the weather too is not humid. If you are connected and still experiencing issues, you will need to reset Bixby. Â, Galaxy phone or tablet's GPS signal is lost. I had the exact same problem with s7 few months ago. live support 24/7*. Then it showed the moisture detected notification so I've cleaned the port using cotton wipes, soft toilet paper and tried blowing into the port. Copyright© 1995-2021 SAMSUNG All Rights Reserved. Let it dry after you do that, turn the phone back on and let me know if it starts charging. I had the same problem. Press and hold on the “ Power button ” until the list of options appears. Please share your ZIP Code to find a nearby Best Buy location.