Sometimes there is an issue with a socket and it makes your Dyson cleaner turns off. I put a post on my FB page that is public with the picture, so maybe if you search for my name (Kimberly Gildroy) you can see the post. The vacuum head released from the latch holding the body upright and away we went vacuuming. Dyson DC28 Animal Troubleshooting . Mine was stuck and just a quick spray of WD40 in the right location fixed it, nice! Several models of Dyson upright vacuum … In most cases, a new motor is required as well as a new filter. Guides. Has your Dyson lost its suction? Dyson DC28 Animal. This is a troubleshooting page for a Dyson Ball Multi Floor Upright. Please check that this is your model before following the advice on this page. If it will not lean back, then there is an issue with the vacuum … Check the bin and cyclone. To ensure that these steps solved the issue, turn on the vacuum and test it. 11/02/2017 And this is how it looks when the vacuum is in its standing position. Pick up issues; Check both base and hose . Recline the machine into the vacuuming position. Dyson Small Ball Allergy. Simply place your foot on the head and lean the handle back. Wash both filters in cold water only up to ten times. you can do it from above, i.e. Press the button on the ball and remove the post-filter cover. Any Dyson vacuum I’ve tried has been outstanding, and the Dyson Cinetic Big Ball’s main selling point is that it’s not supposed to ever clog. Check the vacuum cleaner to see if it tripped a circuit breaker or blew a fuse. There is a red latch on the connection between the ball and Cleaner head. To secure the soleplate, press down on the plate and secure the dials on the top of the cleaner head by turning them clockwise until they click. worked like a charm for me. The vacuum is not able to stand up or recline normally The Vacuum will not Stand Upright Turn off and unplug the machine. Accessibility. The machine should now stand upright. So here we will discuss one by one the common reasons why Dyson does not turn on and solutions of how to fix these problems. This is why I came to the site. After the three lugs have been located, align the three lugs on the soleplate with the three slots in the base of the cleaner head. Lie the machine on its front. Place the filter back in the ball. Check both base and hose; Issue resolved . Dyson Ball™ upright vacuum Home . Guides. Remove Filter A by lifting the release catch to remove the filter from the machine. How to clean the bin and cyclone; More help required . Remove the clear bin from the machine by pressing the cyclone release. We can’t help you online. Press the button on the ball and remove the post-filter cover. Replacement parts. Cleaning the bin and cyclone; Issue resolved . Reply. To help you figure out the steps to reset your vacuum, we made this short guide that includes an explanation on what exactly you could do. With the soleplate still off, check the opening of the vacuum for any blockages or stuck items and remove them if found. Dyson Ball Complete vacuum. Replacement parts. Press the button on the ball and remove the post-filter cover. Check the housing for any debris and remove as necessary. Turn the machine on. Sabrina - That’s no knock against Dyson or other vacuum makers. Pick up issue; Check both base and hose . Slide it towards the ball, supporting the machine as you do so. Guides ... Recline the machine into the vacuuming position. Thanks again!! More help required; Troubleshooting . Recline the machine and lay it on its back. Kimberly Gildroy, © 2021 iFixit — Licensed under Creative Commons — Privacy — Why Dyson Vacuum Won’t Turn On And How To Fix The Problem. Dyson Small Ball Pro Exclusive vacuum Let's get your machine working. I already consulted the Dyson website and I see that I correctly put the filters back into the vacuum, but it looks like the door on the ball is having a problem closing entirely. Fixed the problem. Usually, disassembling the vacuum is a must to get to the source of the issue. Guides. The high performance electronics repair kit. Check the cord to see if it is frayed at the plug end or in the machine. The locking mechanism is too weak to hold the vacuum upright. DC65 / DC66 / UP13 ... Recline the machine and lay it on its back or side. Inspect the internal hose for blockages and remove them as needed. Taking care, remove the red swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. No. Cleaning the bin and cyclone . If you like, you can watch a video on how to do this here: My Dyson DC04 Wont … Check the circuit breakers, or fuses and, if it has tripped a circuit breaker or blown a fuse, simply re-set the breaker, or replace the fuse, and switch the vacuum on again. Troubleshooting; Pick up issue . To fix this problem, replace the cord. Lay the machine on its front. I think it has something to do with the hose that goes from the floor head to the canister. The vacuum is not picking up dirt and debris as well as it previously was. I would suggest flipping the vacuum over and removing the big plastic screws. When doing this, make sure the correct wires are attached to the correct terminals before plugging the vacuum cleaner back in and switching it on. 10/07/2017 by that will disengage the release lever. Get shopping advice from experts, friends and the community! Please check that this is your model before following the advice on this page. I was taking apart the vacuume to fix it and I have one part I don't know how to put back on. Having minor or major trouble with your Dyson vacuum cleaner? Remove the soleplate and clear any hair, debris, or any other object that could be causing blockage from around the brush bar. Lay the machine on its front. The Dyson support website was not help but you were. Safely store tools Clip accessories onto the vacuum's tool holster so you've always got them to hand. Dyson Small Ball Animal. Turn the cleaner head over so you can see the soleplate. Support for your Dyson Ball™ upright vacuum ... Fixing a machine that won’t recline If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem. DC65 / DC66 / UP13 . Dyson vacuums do not have a reset button you can push to solve all the problems, but there are a couple of things you can do. Problem fixed! The machine won't recline. squirt the lubricant in the groove between the motor housing and the part that reclines, halfway between the edges. DC41 . To remove Filter B recline the machine on its back and turn the central locking dial on the outer cover of the ball counter-clockwise until the cover is released. Whether you are having trouble with your DC01, Dyson animal, Dyson handheld or Dyson ball, troubleshoot it here and fix your Dyson problem. Press the release catch on the filter and pull it out of the ball. Leave the filters to dry in a warm place for 24 hours, until completely dry. There is no button or lever on a Dyson DC28. Brushbar is not Rotating This is a troubleshooting page for a Dyson Ball Multi Floor Upright. Dyson Ball™ Multi Floor vacuum Let's get your machine working. Watch this YouTube video to see how to clean the filter of Dyson V6, V7, and V8 models. 07/31/2016 by Looks like a sewing machine foot & a screw holds it in. The handle won't recline so the power bar engages for floor vacuuming. 07/03/2015 by toward where the brushes are). What to do when your Dyson DC50 upright vacuum won't recline Lay the machine on its front. conorporter. The Brush Roller is not Working Properly. Brushbar will not rotate and could potentially be blocked. Ok one screw left and this hook/foot thing? Where does this missing piece go? wipe off the excess lubricant. Dyson Ball Complete vacuum. Clean the beater bar (the cylinder... - Dyson … 02/25/2016 by Pull the Cleaner head away from the machine. Check your filter to determine if it needs washing or to see if the machine is blocked. Find the two dials on the cleaner head. Another method to try would be to firmly plant both feet on the base while gripping the vacuum… If so, that could easily be the problem since this could cause the vacuum to have trouble turning on. It got so hard to release the handle, I thought I would break the handle off! Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. Guides. Pull the cleaner head away from the main body using a constant, firm pressure. An awesome team of students from our education program made this wiki. Replace the post-filter. Now my Dyson won't pick up, no sucktion. Troubleshooting; Pick up issue . Then turn each dial a quarter-turn counter-clockwise until it clicks. ... No Visible Obstructions can be Found yet the Vacuum still won’t Stand Upright/Recline. It looks like it is in place, but the little button won't pop back up into place when the door is closed so when I try to vacuum … it is black, and has a notch on either side. We have everything you need to know right here! ... Machine won't … Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch. Pick up issue; Check both base and hose . Check both base and hose; Issue resolved . A damp or musty smell is caused when dust in the cyclone has come into contact with water. Unfortunately, all vacuums clog, including the Dyson Cinetic and every other vacuum Dyson makes and every other vacuum on the market. Troubleshooting; Pick up issue . Dyson Small Ball™ Allergy vacuum Let's get your machine working. Dyson Small Ball Pro Exclusive vacuum. Attach the cleaner head by aligning the connection plug pins on the cleaner head with the twin-block connection slots available directly above the airway on the ball. Terms — Dyson Ball Complete vacuum Let's get your machine working. A powerful, bagless, upright vacuum cleaner part of the DC-series released in 2009. This repair is a very simple one and the Dyson DC07 and DC14 models have the same procedure to fix this problem. I have the DC17 animal. Yes. The Dyson Cinetic™ Big Ball canister vacuum doesn't have filters to wash or replace. If you find that your machine is turning off intermittently, the filter in you vacuum is most likely full and covering the ventilation system. Dyson DC66 Multi Floor (Silver/Blue) ... Recline the machine into the vacuuming position. Check both base and hose; Issue resolved . Most Dyson vacuum cleaner models have one to two filters that should be regularly cleaned. Using scissors, carefully cut away any hairs and fibres from the Brush bar. If it will not lean back, then there is an issue with the vacuum that requires repair. Taking care, remove the red swivel C-clip connector and pull the Cleaner head away from the vacuum's Main body. If not, the drive belt is the next suspect, and finally the motor itself. Dyson websites use cookies. Reply. Guides. Remove and check wand for debris. point the screwdriver straight in (i.e. When your Dyson cleaner does not turn on, it means that something wrong has happened. Turn the power off on the machine and make sure it is not plugged in. Remove the Dyson filter and rinse it under running water. Cleaning the bin and cyclone . If your Dyson is making a "popping sound" and giving off a burning smell, then your Dyson's motor may need to be replaced. Press the release catch on the filter and pull filter out of the ball. If it continues to happen, you may have too many appliances on the same circuit so unplug some and try again. Go here. Since I did not see one, I finally put my foot on the top of the vacuum head on the floor and pulled back on the handle. Replacement parts . Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. once you've lubricated it, it should free it up henceforth. Then tilt the machine backward to a 45 degree angle. Edward Kabo. Shelly - Can you show picture of where to recline sweeper it seems stuck. In this manner, how do you clean the filter on a Dyson v11 animal? Turn power off and unplug the machine. This Dyson vacuum comes with an automatic safety system that will turn off the machine if it begins to overheat. It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell. Take it back to where you got it and see if you can get some help there. Our Customer Support Team will be able to solve your problem at 1-866-314-8881. My problem - the hose won't move on its own. After this, lie the machine on its back. Guides. Turn the vacuum over so that the bin is facing upwards. Replacement parts. More help required; Troubleshooting . Is the whistle still present with the post-filter removed? Turn the vacuum cleaner off by pressing the power button on the front of the handle. JACQUELINE MARTINEZ, So how do you fix and repair if the handle doesnt go down, I have the air muscle and cant release the handle HELP, the vac was passed down to me, i had the same problem with the dc 28...i spoke to a local vacuum repairman who told me to squirt lubrication on the release lever. I took apart my dyson 40 & have a piece left over. the lever is located in the center of the vacuum. Flip the device, remove the red C clip and the soleplate, and clear any stuck debris. Guides. © 2021 iFixit — Licensed under Creative Commons — Privacy — Cleaning the bin and cyclone . Hm, not really. Thank you very much. Issue resolved; More help required . Replacement parts. An easy fix for this is to empty and wash the filter. 05/09/2015 by Check the duct and internal hose Turn off and unplug the machine. I'm sorry the manufacturers manual is so bad. Make sure you recline the machine … Cleaning the bin and cyclone . Replacement parts. Release the black button once the valve pipe carriage is moved up into place. Thank you !!!!!! Slide the clip towards the ball and firmly pull the Cleaner head off. With help replacing the motor call the Dyson … This can happen when suction is lost or something is preventing the beater bar from rolling. Leave the filters to dry in a warm place for 24 hours, until completely dry. thanks so much, I will maintain it regularly, 10/09/2015 by Continue by leaning vacuum on its side, with the turbine perpendicular to the ground. Repair guides and support for vacuums by Dyson, including upright, canister, and handheld vacuums. In my older version, the clip is gray and at the base of the vacuum floor brush. Then, detach the red 'C' clip which is located at the connection between the cleaner head and the main body of the vacuum. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright vacuum cleaner. By continuing to use our websites, you accept that cookies may be stored on your device, as outlined in our cookie policy. Run cold water over the inside and outside of the foam element and squeeze the foam gently to expel the dirt. Pick up issue; Check both base and hose . Issue resolved; Check the Cleaner head . Please follow the next step. Undo the soleplate by turning the fasteners as far as they will go. Terms — Its model number is 15804-01. After this, push firmly until the cleaner head clicks into place. Issue resolved; Check the Cleaner head . Dyson Small Ball Animal vacuum Let's get your machine working. My machine won't … It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell. Tilt the vacuum forward and the cleaner head should now slide underneath the part you have just clicked into place. Cleaning the bin and cyclone; Issue resolved . But our Customer Support Team will be able to solve your problem. not from the side), put it under one of these notches, and lift up. Patricia Dunham, Thank you one squirt of WD 40 and all solved. as you look at it from the bottom, the lever is located at the medial (middle) border of the motor housing, at the frontmost extent (ie. Hi Belinda, I took a picture of where to spray in WD40, but not sure how to post it. Dyson vacuums do not have a reset button you can push to solve all the problems, but there are a couple of things you can do. Continue washing until the water runs clear. Check both base and hose; Issue resolved . Make sure to not detach the red ‘C’ clip too roughly. karenfraraccio, 09/26/2019 by Step 2 Push the handle forward so that the vacuum is in a locked, upright position. A damp or musty smell is caused when dust in the cyclone has come into contact with water. Press the release catch on the filter and pull filter out of the ball. As stated in the video, the filter of the said models is reusable. The cleaners are generally not good for other cleaning jobs, such as steps or walls and ceilings that need dust and webs removed. Wash the outside of the filter unit. Refit the filter. if it doesn't release immediately, you can reach the lever from underneath and pry it up with a screwdriver. First, turn off the unit and unplug it. There is no button or lever on a Dyson DC28. Simply place your foot on the head and lean the handle back. When the brush bar won't spin -- and you're operating the vacuum cleaner in the proper way -- the problem could be simply that it's clogged with hair. Usually, disassembling the vacuum is a must to get to the source of the issue. Jules Kelly. Can I Reset My Dyson Vacuum? Washing it is quick and easy, too. More help required; Troubleshooting . Perfect. To help you figure out the steps to reset your vacuum… The brush bar is engineered to shut off for protection if something jams it. Now I have no suctionn from the floor only the hose. My DC17 started making a loud snap when reclining. Upright vacuum cleaners are a good option for cleaning carpeted and solid floors. Place your hand over the opening then turn on and test the suction. Don't know where to start looking or you've looked everywhere and still can't solve it? Inspecting more the hose right above the red clip (behind the grey piece the red clip screws onto) this hose toglels up& down from floor head hose to extension hose both ending @ canistet. Remove the clear bin and lift up the inspection port cover. More help required; Troubleshooting . Pivot this section upwards until it clicks into place. The machine cuts out during use and turns off on its own. Hair and other types of debris can get caught in the brushbar and weaken the suction of the device. The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move. Step 3 Apologies. Hi Alw, The vacuum is likely shutting off because the safety switch is being activated. Suction problems. Thank you. I had to use machine oil with a tiny tip & got it on more than I wanted. Troubleshooting; Pick up issues . Clear blockages if needed. Issue resolved; More help required . Thanks again. Cory McNemar, worked! Turn the vacuum over so that the bin is facing upwards. it does not tell anything about reclinning the handle.. Cleaning the bin and cyclone ; Issue resolved . Turn the machine on. DC65 / DC66 / UP13; How to clean the bin and cyclone . Pivot the soleplate to return it to its original position until it clicks into place. Reply. DC41; How to clean the bin and cyclone . Who would have thought about oiling plastic! Troubleshooting; Pick up issues . No. Recline the machine into the vacuuming position. Replacement parts. ... To remove Filter B recline the machine on its back and turn the central locking dial on the outer cover of the ball … More help required; Troubleshooting . I have a Dyson DC25 and the swivel head lock won’t lock which makes the swivel stay up off the carpet/floor, Christine Huber - If the vacuum is turning off on its own, unplug it and leave it to cool down for at least an hour. Check the filter and look for blockages before restarting it. Dyson Ball Total Clean vacuum Let's get your machine working. How to clean the bin and cyclone; More help required . Hold the section under the airway inspection pipe on the right side of the vacuum. The brush bar on a Dyson vacuum cleaner is powered by a dedicated motor inside the cleaner head assembly. We need a little more information to help us solve your issue. Tip, if you don't have WD40, it would be worth it to go buy some. Dyson Small Ball™ Animal vacuum Let's get your machine working. Worked with no force after your fix. Dyson Small Ball Multi Floor vacuum Dyson Small Ball Multi Floor vacuum Let's get your machine working. In order to refit the soleplate that was removed in the previous step, locate the three lugs on the lower edge of the soleplate. 10/04/2016 by Refit the red 'C' clip back onto the cleaner head, ensuring that the flat edge fits against the cleaner head. Pick up issues; Check both base and hose . It removes the same way, though. Lay machine down on front and take off the red internal hose collar. On this vacuum, I turned it upside down & the release was a plastic against plastic piece by the right side front wheel (as you are looking at the vacuum from underneath with it lying on the handle) All I had to do was put a drop of household oil in the plastic/on/plastic joint & it releases like a champ! Dyson Ball Compact, DC50 and DC51 - Vacuum cleaner won't recline (Official Dyson video) If you're having difficulty reclining your Dyson Ball Compact, DC50 or DC51 upright vacuum cleaner into the … I am so glad I found this FIX…thank you!! Works great now. if you are looking down on the vacuum. To remove Filter B recline the machine on its back and turn the central locking dial on the outer cover of the ball counter-clockwise until the cover is released. I think the hose in the back that sends the diet to the canister, toggling from floor to hide is affected. 06/28/2018 Issue resolved; More help required . Yes. Remove and check the hose and hose inlet for blockages or damage. Replacement parts. I was looking for a release button to get the handle to recline. I certainly hope the machine works better than trying to understand this manual. Your instructions were accurate. Support. 07/01/2018 Wash both filters in cold water only up to ten times. Is the whistle still present with the post-filter removed? If it's not rotating as normal, it may just need resetting. Also check the cleaner head channel and lower duct for additional potential blockages. Accessibility, Dyson Ball Multi Floor Upright Troubleshooting, Refit the Soleplate That Was Just Removed, Vacuum Stand Does Not Hold Vacuum Upright.