You can return your item by requesting to do through the ¨RETURNS¨ section in your account or,if you are not a registered customer ,by clicking on the link at the bottom of the page of your Delivery confirmation email. No. of Bershka products). There could be no balance left on your Card. We will automatically cancel the Card and you may destroy it. You have unsubscribed from our newsletter. Your card could be rejected for any of the following reasons: Make sure you have correctly entered all the card details. Experience the thrill of the find with thousands of like-new arrivals every minute. We use our own and third-party cookies to improve your experience and our services by analysing the navigation of our website. 7.5 5 37.5 38.5 23.5. Yes. Then, stick the label on the package. When you buy an item as a guest on eBay, we’ll send you an order confirmation email with all your order details. Calf length. Adding to your cart. Mini silhouette. Would you like to stop receiving our newsletter? The return fee is $5.95 per package returned and will be deducted from your refund. After another failed attempt, your order will be canceled and we will refund the amount. 9.5 7 39.5 40.5 25.5. Cart All. I wanted to return an item. Earn a little cash or credit. The refund will be added to the existing balance on the Card if the Card still exists at the time or the return. If for some reason it no longer exists, the refund will be made to a Bershka Credit Voucher Card. Return by mail or to Nordstrom Rack or Nordstrom stores in the U.S. {{core.xReturnTotalItems(iWishList.items)}}, The product has been added to your Wishlist. Call Connection, Calls cost 7p per minute plus your standard network charge. This will be processed within a maximum of 7 days. The card information you provide is transmitted in encrypted form using the encryption protocol known as Secure Socket Layer (SSL) to protect your data. Enter your email and phone number to receive an SMS with the access code for your orders *, * The email and phone number entered must be those you used to place the order. To find these items quickly, we list them under “New”. For hygiene reasons, tights, socks, earrings, headbands and other hair accessories (hairpins, elastics, scrunchies...) may not be returned or exchanged. You can print a label from the carrier website by clicking the create return link. The card could be expired. Add to cart . You've only got to stay in touch with us to stay in the know about the big Cyber Weekend at Bershka this year! Check the expiration date to rule out this possibility. Otherwise, you should cancel your order. During the sale or promotion period, some shipping methods may not be available. Once your request has been approved, we’ll send you a second email with the courier labels. Subscribe to our newsletter and be the first to receive the latest fashion news, promotions and more! The perfect solution for those last-minute gifts. The details entered could be incorrect. Check with your bank that the card has not exceeded its purchasing limit. 7.5 5 37.5 38.5 23.5. I created an account after I was done ordering so the order is not in my order history. Best ... bershka for women zara bershka for men pull and bear zara for women zara for men BASIC INFORMATION ON DATA PROTECTION FOR ENTRANTS. The quality is amazing and it honestly didn’t take too long to get my package. If you would like a different size or color, please return your unwanted item/s for a refund and place a new order. PURCHASING AS A GUEST The website also permits purchases to be made using the guest purchasing feature. I’m a first time shopper at Bershka. In "Gift Card" - "Conditions of use" and also in "Shopping Guide" - "Gift Card Conditions". Except Hawaii and Alaska where it may take up to 14 business days. Once the order has been confirmed it cannot be modified. Your return will be processed in approximately 10 working days. Do you agree with Bershka’s 4-star rating? We want to fix these kinds of issues straight away. Data Controller: BERSHKA BSK ESPAÑA, S.A. Please note that the return fee ($5.95) will be deducted from your refund. If by chance you receive an item that you did not order, contact our customer service department. Bershka ranks 35th among General Apparel sites. In order complete postal return I needed to ring their customer care line twice for them to send a label manually, had to do this … Subscribe to our newsletter and be the first to receive the latest fashion news, promotions and more! Subscribe to our newsletter and be the first to receive the latest fashion news, promotions and more! In the case of home delivery, you will receive an SMS text message from the shipping company notifying you of the date on which your order will arrive. If you have any queries regarding your order status or delivery, you can contact our Customer Service Department by calling 1-855 336 2909 or sending an email to contact_us@bershka.com. I was a little disappointed by the packaging. If it is not possible to restock the item, we will remove it from the website. It was a little dirty and had a hole in it. We add new items twice a week. You will receive an email with a return label, put into a bag the items and the receipt. You can only see it if you have physical access to the card, and it will not be saved on our website. Order confirmation email at the moment of placing the order. We use our own and third-party cookies to improve your experience and our services by analyzing the navigation of our website. Bershka will not replace the Card if it is stolen, lost or damaged. {{core.xReturnTotalItems(iWishList.items)}}, The product has been added to your Wishlist. 9 6.5 39 40 25. I ordered their wide-leg 90’s jeans and embroidered cardigan. Additionally, if you request so on the item page, we will send you an email when it is available, in the color and size you specify. Need Help? Tax Free is only applicable to products bought in-store that are taken by the individual. Yes, during the payment process you may specify a delivery address other than the address used for registration. From now on, all orders placed on the website and APP will feature this new system. Returns are FREE and trackable. Package arrived quicker than expected and the products were great, fit perfectly. You can verify this by clicking on the padlock that appears in the address bar of your browser during the checkout process. No, you can access the “My Account” section where, among other things, you will be able to check in real time the status of your orders, their invoices (which have the same validity as a receipt) and you won't have to fill in your details for every purchase or you can also buy using the “purchase as a guest” feature. bershka.com reserves the right to contact you to request more information in the event of any problems with payment. If you wish, you may also contact the courier after receiving said note. Delivery confirmation email when your order leaves our warehouse for the destination you have specified. We offer you two options for returning your package, you can drop-off your package in a drop-off location or you can arrange a pick-up with the courier. In transit: when the order is pending delivery by the carrier. ENTORNO DE PRUEBA / TEST ENVIRONMENT ... in to see the status of your order or follow the instructions in the confirmation email if you placed your order as a guest. Order a Clean Out Bag and refresh your wardrobe. If your order has already been shipped you can contact our Customer Service Department by calling 1-855 336 2909 or sending an email to contact_us@bershka.com and ask for a cancelation and we’ll try to reach the courier before the order is delivered. You have unsubscribed from our newsletter. Apparel Conversion Chart. Are you sure you want to delete the product? Discover the lastest trends in fashion in Bershka. You can leave your package in a UPS drop-off location or you can arrange a pick-up with the courier through the following number +1 800 823 7459. Valid at physical stores as well as the online store. The various statuses that could apply to your order can be found in the “My account” section and are: In the case of cancelations, the order amount will be refunded if any charges were made to your card. Japan21 21.5 22 22.5 23 23.5 24 24.5 25 25.5 26 26.5 27 27.5 28. You may also access the receipt through the web page or APP. Contact our customer service department and we will solve the problem as quickly as possible. I checked out as a guest when ordering boots, and after I paid, realize they were the wrong size. 8 5.5 38 39 24. No mention was made of this tag condition when I bought it. Bershka.com only sells items in perfect condition, so if you ever receive an item that is not, please contact our customer service department. Between 4 and 8 business days for standard delivery. Remember that if you decline it, you won't be able to restore it. Check that you have filled in all the required fields correctly. Bershka — Return not accepted despite in original condition. This will be processed within a maximum of 7 days. we baught a mobile case from Bershka Mall of Arabia, it is sold as an 8+ cover, however after paying and while still at the store we tried it and it didnt fit, the store refused to return it or even exchange it . If you prefer, you can process your order as a guest without creating an account. You can shop calmly knowing that we make a great effort towards providing resources to guarantee the security of your purchases and your details.